Yes, it is free to install the app and try our sample lessons. However, the whole curriculum is not free. Please see our pricing within our purchase section.

• You will have access to all features and all contents on ELSA, with unlimited number of lessons to practice
• You will also have access to ongoing new contents that we release every 2 weeks.

ELSA is only supporting Android/iOs for now.

We are not available on operation system as below:

• PC/Laptop
• Blackberry
• Window phone

• It depends on the membership package that you choose. Your access to content will expire when your membership is expired.
• If you purchase a Lifetime membership, you will always have lifetime access with lifetime customer support.

• Lifetime membership allows you to get LIFETIME access to all features and all contents on ELSA (new contents will be released every 2 weeks) , with unlimited number of lessons to practice and lifetime customer support.
  
• Besides, in the future, ELSA will add more features such as British accent, community, sharing, etc. So, If you already got lifetime access, you will be the first one to try and leave us feedback without any extra fee.
  

• Strong wifi/3G
  
• Quite environment
  
• Wear headphone (Optional)
  

ELSA is for everyone hoping to have a perfect pronunciation.

ELSA Speak is available on Google Play and App Store. Please choose correct store below to download and install the app.

Yes you can. However, Please note that for iPad, you still need to download on iTunes store (as an iPhone app). ELSA might not be fully supported on large device so some design element might be distorted. (Will update around Oct 2017)

We will keep you guys posted of new updates via email. 

Dowload Elsa via:

We release new content every two weeks, with about 10-15 new lessons per release, across multiple topics. If you have any topic you want to practice, please send us an email at support@elsanow.io and we will do our best to accommodate your request (if there's enough demand for the same topic).

Not for now.

Please kindly email us at support@elsanow.io for any support.

To redeem the code:
1. On Android - redeem directly inside the app
- Go to your Profile screen --> Edit Profile => Get ELSA PRO --> "Have a Promo code" => Click and redeem code
- Log out and log in again to the app and your code should be activated

2. On iOS, redeem on this website: www.elsanow.io/redeem
- Please log in to the Elsa account on this website. Or if you don't have an Elsa account yet you can create an account directly here too
- Please put in the code to redeem
- After that you can open the app / log out and log in to the app --> your code should be activated

For more instructions on how to redeem a code, follow this link: http://bit.ly/2mz8v8Y

Please note that if you are currently on subscription membership (paid directly by Google/iTune), please wait till your membership expire, remember to cancel your automatic subscription (https://goo.gl/o4abJE ), and then apply the voucher.

Yes. Please install ELSA again, use your Pro account to login, hit the restore button (Profile => Get ELSA Pro => Restore purchase) and follow the instructions.